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We do not offer returns or exchanges. If your order comes with a missing item you will need to email [email protected] within 48 hours of verified delivery. 

Orders $25 and under will ship for $5 & orders $25.01 and up will ship for $8 flat rate. Flat rate includes $50 in insurance and additional insurance may be purchased at checkout. NZ nails waives any liability on packages where insurance has not been added. If you purchase insurance you will need to contact USPS with your tracking number if there is an issue with your package. 

We cannot guarantee the length of time any of our items will last. Please follow proper application instructions to get the longest wear.